Feedback 23 October 2015

Below the most recent feedback from our patients

First patient feedback from clinic 23/10/2015

Booking Experience

Jackie Dubka, Administrator for Thames Valley Surgical ServicesJackie and her team were outstanding – coordinating the timetable for both Dr Kittel and me was difficult and she managed it very well indeed – I asked Carolyn (nurse with Dr Kittel ) to pass on my special thanks to Jackie – which I am also doing in this for

Experience During Surgery

vasectomy and prostate cancerThe procedure was very professionally carried out and the excellent combination of expertise and care was evident from the outset.The powerpoint presentation that Dr Kittel used during the consultation – which was on the laptop computer – was very clear and particularly helpful and obviously well thought-out

Dr Kittel invited my wife in for both the consultation and the procedure (which she accepted and appreciated) and both Dr Kittel and Carolyn were professional and helpful throughout and the procedure was carried out with professionalism and skill

Both Dr Kittel and Carolyn took time to make sure that everything was explained clearly and simply and allowed time for questions – and were very pleasant company throughout – an unexpected bonus

There was no sensation of being in a rush and Carolyn’s explanation of the after care procedures was excellent and very helpful.

Aftercare Experience

Sr Carolyn, Head Nurse Thames Valley Vasectomy ServicesCarolyn took time to fully explain after care procedures and was excellent and helpful throughout and a pleasure to meet

Overall Experience

I would unhesitatingly recommend the TVVS service to anyone – from the appointment booking through to the procedure itself the service has been excellent, personal and easy to use with a very high standard of communication at all stages (this form is evidence of that) and I am filling it out having had the procedure less than 6 hours ago

This is an outstanding service and many thanks to all who make it so.