“Very professional throughout, excellent service.”
Patient SW comment on a vasectomy with Dr Kittel on 6/12/2019. For other feedback posts please click on the Feedback category
| How easy was it to book an appointment with our office? | 5 – Very Easy |
| How thorough were the ladies in our office in booking your appointment, communicating and explaining questions you may have had | 5 – Very Good |
| Waiting times to first possible appointment (you may have chosen a later one for convenience. < means less than, > means more than, w = weeks | < 6 w |
| Were you offered the option of having consultation and vasectomy carried out on the same day vs. separate appointments for both. | 1 – Yes |
| If you have a disability, was this dealt with professionally and according to your needs? | 0 – I do not have a disability |
| Please write below anything you would like to say about your booking experience Very professional throughout, excellent service. |
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| Who did your consultation? This usually includes a PowerPoint presentation | Sr Carolyn |
| Was the consultation thorough and did you understand the content of the presentation? | 5 – Very Good |
| Did we ensure there were no questions outstanding after your consultation prior to signing the consent form? | 5 – Very Good |
| Did we listen to your concerns and if applicable try to alleviate your fears? | 5 – Very Good |
| Was the environment friendly and warm and the experience positive for you as a patient | 5 – Very positive |
| During the operation, were Dr Kittel / Dr Lim and the nurse caring, involve you and explained things as they were happening? | 5 – Very good |
| Please write below anything you would like to mention or say about your experience DURING the procedure Excellent service throughout – no fuss and almost no pain through the entire procedure.- |
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| Were the aftercare instructions well explained? | 5 – Very Good |
| Please write below anything you would like to mention or say about your checkout / aftercare instructions by your nurse | |
| Was vasectomy easy and straightforward | 5 – Very Easy |
| Considering other Health Experiences you have had in the past, how do you rate our service overall? | 5 – Very Good |
| Would you recommend our service to a friend | 1 – Yes |