Instructions were first class

Feedback for our Service

Nurse was great, she noticed if I was feeling uncomfortable or hot and addressed it straight away.. very chatty to help make you feel at ease.

Instructions were first class.. to the point and very easy to follow….

Made to feel very comfortable throughout the proceedings, all staff were wonderful and very helpful.. procedure was straight forward with no issues at all..
overall very happy with my experience..

Have some music playing next time.. had the wrong laptop… haha

The Complete Feedback Form

Who did your vasectomy? Dr Lim operates on a Wednesday, Dr Kittel on a FridayDr Kittel (Fridays)
Please enter your email below 
How easy was it to book an appointment with our office?5 – Very Easy
How thorough were the ladies in our office in booking your appointment, communicating and explaining questions you may have had5 – Very Good
Waiting times to first possible appointment (you may have chosen a later one for convenience. < means less than, > means more than, w = weeks< 6 w
How good was our Coronavirus response in terms of remote forms, communications via text and email, video consultation and accessibility of information? Did you feel we took your safety serious?5 – Very good
If you have a disability, was this dealt with professionally and according to your needs?0 – I do not have a disability
Was the consultation / webinar thorough and did you understand the content of the presentation?5 – Very Good
Did you feel you had the chance to ask questions during the consultation and afterwards? Were you offered a personalised phonecall during the webinar?5 – Very Good
Please write below anything you would like to say about your booking experience
Made to feel very comfortable throughout the proceedings, all staff were wonderful and very helpful.. procedure was straight forward with no issues at all..
overall very happy with my experience..
Who was your lead nurse?Other / Cannot remember
How good was our Coronavirus response in keeping you safe (i.e. contacting you via text, collecting you from the door, ensuring we all wore face masks and offering you handgel and a box for your clothes etc)5 – Very good
Did we listen to your concerns and if applicable try to alleviate your fears?5 – Very Good
Was the environment friendly and warm and the experience positive for you as a patient5 – Very positive
During the operation, were Dr Kittel / Dr Lim and the nurse caring, involve you and explained things as they were happening?5 – Very good
Please write below anything you would like to mention or say about your experience DURING the procedure
Nurse was great, she noticed if I was feeling uncomfortable or hot and addressed it straight away.. very chatty to help make you feel at ease.
Were the aftercare instructions well explained on the video? Were you able to rest on your own, did the nurse ensure there was no outstanding questions before discharge?5 – Very Good
Please write below anything you would like to mention or say about your checkout / aftercare instructions by your nurse
Instructions were first class.. to the point and very easy to follow….
Was vasectomy easy and straightforward5 – Very Easy
How safe did you feel in our hands during Coronavirus, did we ensure your safety was paramount?5 – Very Safe
Considering other Health Experiences you have had in the past, how do you rate our service overall?5 – Very Good
Would you recommend our service to a friend1 – Yes
Where could we improve further? Any other comment or praise?
Have some music playing next time.. had the wrong laptop… haha